Twice in my life I tried seeking help when I was feeling suicidal: once from an in-person counselor, and once from a phone based hotline. Both services failed to provide the support I needed, and I left the experience feeling just as bad, if not worse. Thanks to mobile technology and one great idea, we now have another option — Crisis Text Line — and they need volunteers who can text, particularly late at night, since peak crisis hours are between 8pm and 4am.
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